Who we are

Our website address is: https://top-notchconcierge.com

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Top-Notch Concierge takes the privacy of our clients and partners very seriously; discretion is our priority. Where possible, we will collect information directly from you. This would typically be via email, phone or the contact/member registration forms on our website. We will only request information that is relevant to the provision of our service to you. This will include, but is not limited to; your full name, your home or work address, email address and phone number. Your personal information will be treated with the utmost discretion and we make every effort to store data as safely and securely as our up to date systems allow.

By supplying this data, you agree that from time to time we may contact you with relevant news, membership promotions or simply to keep in touch, no more frequently than weekly.

Note that occasionally we may receive this, and other, information about you from a third party – e.g. someone who has purchased Top-Notch Concierge time on your behalf or as a gift. If appropriate, your information may need to be shared with 3rd parties and/or other suppliers in order for us to deliver our services to you.

We will never, at any time, sell your personal information. Should you at any time wish to know what information we have about you, or have any other queries or concerns, please contact us and we will get back to you as soon as possible.